Posso Support
Posso is a family chore tracker for iPad and iPhone, free on the App Store. If you're stuck, have feedback, or found a bug, we'd love to hear from you.
Get in touch
Email support@posso.app. We usually reply within a couple of days.
Common questions
I forgot my parent PIN. Your PIN is only ever stored as a hash, so we have no way to look it up or reset it for you, and there is no recovery code. Reinstalling the app on its own will not clear it: with iCloud sync on, your settings (the PIN hash included) come back with the rest of your family’s data on the next sync, and the lockout timer after repeated wrong guesses survives a reinstall too. The only way to start over is to remove the app andits iCloud copy using the delete steps below, which erases your family’s chores and star history along with it. If you can still get into the parent area, change the PIN there first: Settings → Parent PIN.
My data isn’t syncing between devices. Both devices need to be signed into the same iCloud account and have iCloud Drive enabled. Open Settings → Apple ID → iCloud on each device and confirm Posso is toggled on.
How do I delete my data? Delete the app from your device. To also remove the iCloud copy, open Settings → Apple ID → iCloud → Manage Account Storage → Posso and tap Delete.
Privacy
See our Privacy Policy.